Frequently Asked Questions

These FAQs aim to provide a comprehensive understanding of the counselling services and support clients in making informed decisions about their mental health care.
What should I do in case of an emergency?
In case of an emergency, such as feeling suicidal or experiencing a crisis, please contact emergency services immediately or go to your nearest emergency room. Counselling sessions are not suitable for immediate crisis intervention.
Is counselling confidential?
Yes, counselling is confidential. Therapists are bound by professional ethics and legal requirements to keep your information private. There are, however some exceptions, such as if there is a risk of harm to yourself or others, or if there is a legal obligation to report information.
Your therapist will explain these confidentiality limits in the initial sessions.
What issues can counselling help with?
Counselling can help with a variety of issues including anxiety, depression, stress, relationship problems, grief, trauma, self-esteem issues, and life transitions. It provides a supportive environment to explore emotions, behaviours and thoughts leading to positive changes and improved wellbeing.
What types of therapy do you offer?
We offer a range of evidence-based therapies including Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Narrative Therapy, Sandtray Therapy, and Art Therapy. Our approach is strengths-based, solution-oriented, and person-centred.
How do I book a session?
To book a session, you can contact us via phone, or through our website’s "contact us" form. We will work with you to find a convenient time for your appointment.
Where is Paula Sinclair Counselling based?
The practice is based in Turramurra with easy access to public transport and plenty of parking.
How will I know when I am ready to stop coming to therapy?
If you've achieved the goals you set with your therapist, can effectively use coping strategies, and feel confident in handling future issues independently, it may be a sign that you're ready to conclude therapy.
Discussing this with your therapist can help ensure a smooth transition and confirm that you are well prepared to end sessions.
What if I've tried counselling before and it didn't work for me?
It is understandable to feel discouraged if counselling didn't work for you before, but there could be various reasons for this, such as a mismatch with the therapist or the approach used. Consider trying a different therapist or exploring other therapeutic modalities that might better suit your needs. Sometimes it takes a few attempts to find the right fit and approaches that resonate with you.
Do you offer online counselling?
Yes, we offer online counselling sessions for clients who prefer or need remote suppport. Online sessions are conducted through secure, confidential video conferencing platforms to ensure your privacy and comfort.
How do I know therapy is working?
You can tell therapy is working if you notice positive changes in your mood, behaviour and thought patterns. This might include feeling more hopeful and less distracted, effectivly using coping strategies learned in sessions, experiencing improved relationships , and making progress toward your personal goals. You might also find that you are better able to manage stress and challenges, have a better understanding of yourself, and notice a general sense of growth and well-being. Regularly discussing progress with your therapist can also help you gauge the effectiveness of therapy.
How often do I need to attend?
Weekly sessions are preferable, especially at the start of therapy.
How many sessions will I need?
The number of sessions needed varies based on your individual goals and the issues you're addressing. Some people see significant improvement in a few sessions, while others may benefit from longer-term therapy.
What should I expect in the first session?
In the first session, your therapist will typically ask about your background, current concerns, and goals for therapy. It's an opportunity to establish rapport, discuss confidentiality, and create a plan for future sessions. It’s also a time for you to ask any questions you may have.
How do I get the most out of therapy?
To get the most out of therapy, be open and honest about your thoughts and feelings, actively engage in sessions, and regularly apply the strategies and techniques discussed. Setting clear goals and regularly reflecting on your progress can also enhance your experience. Also, being patient with yourself and the therapeutic process can lead to more meaningful and lasting change.